Billing questions
Where to find your Dial Raven bill, how to sign in to the billing portal, and who to contact about charges.
Your Dial Raven billing lives in its own portal, separate from ConnectUC and the Manager Portal. This page explains where to go and who to ask.
Sign in to the billing portal
- Go to dialraven.billcenter.net.
- Enter your billing Username and Password.
- Click Login.
Heads up: Your billing sign-in may be different from your ConnectUC and Manager Portal sign-ins. Use the billing details Dial Raven gave you.
Can’t sign in?
- Click Need help logging in? on the sign-in page to recover your account.
- If you’ve never had billing access, contact support and we’ll get you set up.
What you’ll find there
Depending on your account, the billing portal is where you can see your statements and keep your payment details up to date. If you can’t find what you need, contact us and we’ll help.
Questions about a charge
Contact Dial Raven with:
- Your company name.
- The invoice or statement date.
- The line or charge you have a question about.
Call (434) 697-2836 or email support@dialraven.com.
Changing your service
To add or remove users, numbers, or phones, contact support. Changes to your service can change your bill, and we’ll confirm the details with you first.
Common questions
Who should have billing access?
Usually the business owner and whoever pays the bills. Billing access is separate from admin access in the Manager Portal.
Why did my bill change?
Common reasons include added or removed users, new numbers, new equipment, or taxes and regulatory fees. Contact support and we’ll walk through it.
Can someone else at my company get the bills?
Yes. Contact support to update your billing contact.
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Last updated October 12, 2026
Still need help?
Call (434) 697-2836, email support@dialraven.com, or start a remote session.