Business Text Messaging Service
Dial Raven business SMS lets your team send and receive texts from your business number, on the same platform as your calls. Live in under 24 hours.
Business SMS vs. a personal cell phone
| Capability | Dial Raven Business SMS | Texting from a personal cell |
|---|---|---|
| Number used | Your business number | Employee's personal number |
| Team access | Shared inbox, multiple agents | One phone, one person |
| Records | Every text archived & searchable | Lost when staff leave |
| Compliance | Opt-out & consent tracking | No compliance controls |
| Automation | Reminders, auto-replies, bulk sends | Manual, one by one |
| Privacy | Staff keep personal numbers private | Personal number exposed |
| Platform | Same platform as your calls | Separate from phone system |
Key features
Two-Way Messaging
Customers reply and your team responds from desktop or mobile, with every thread team-visible.
Text-Enable Your Existing Number
Text-enable your current business line or landline. No new number, no voice-service change.
Bulk Messaging & Broadcasts
Send reminders, promotions, or updates to your entire list in one send, personally addressed.
See all 6 features
Automation & Auto-Replies
Automatic reminders 24 hours before a visit, missed-call follow-ups, and after-hours auto-replies.
Message Archiving & Compliance
Every text is stored, searchable, and tied to the customer record, with consent tracking.
Desktop & Mobile Access
Manage SMS from a browser or the same Dial Raven app used for calls.
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Meet Customers Where They Already Are
Texts get read within minutes, capturing follow-ups and bookings that calls miss.
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One Number for Calls and Texts
Customers call and text the same number; your team sees one history.
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Professional & Compliant by Default
Business-number texting with built-in opt-out and consent tracking for TCPA.
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Setup in Under 24 Hours
Our US-based team handles number porting, text-enablement, and onboarding.
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Transparent Per-User Pricing
From $14.99/user/month with no setup fees and no long-term contracts.
Business SMS — common questions
What is a business text messaging service?
A platform to send and receive SMS from your business number, with two-way conversations, a shared team inbox, bulk messaging, automation, and archiving. Dial Raven builds it into your phone system.
Can I text from my existing business number or landline?
Yes. Dial Raven text-enables your existing business line or landline, so customers call or text the same number. No new number, no change to your voice service.
How is business SMS different from texting on a personal phone?
Business SMS uses your business number and a shared team inbox, archives every message, and tracks opt-outs for TCPA compliance. Personal phones expose staff numbers and leave no record.
Can I send bulk texts and appointment reminders?
Yes. Send reminders, promotions, and updates to your whole list in one send, each appearing as a personal text. Automate reminders 24 hours ahead and missed-call follow-ups.
How much does business SMS cost?
Starts at $14.99/user/month with no setup fees and no long-term contracts, included on the same platform as your calls. Request a free quote for your team size.
Start Sending Business Texts Today
Two-way SMS, bulk messaging, and archiving. Live in under 24 hours, from $14.99/user/month.