SMS Blast: Bulk Text Messaging
Send one text to your whole customer list from your Dial Raven business number. Personalize it, schedule it, and handle replies and opt-outs in one place.
SMS Blast vs. texting from staff phones
| Capability | Dial Raven SMS Blast | Texting from phones |
|---|---|---|
| Who sends | Your business number, 10DLC registered | Personal phones or a random short code |
| Reaching a list | One message to thousands, personalized | Copy and paste one by one |
| Opt-outs | STOP handled automatically | Tracked by hand, if at all |
| Replies | Shared team inbox | Scattered across staff phones |
| Results | Sent, delivered and failed counts | No visibility |
| Setup | We register and connect it for you | DIY carrier paperwork |
Key features
Send to Thousands in Minutes
Pick one or more contact lists, write your message, and send. SMS Blast paces delivery to stay within carrier limits.
Your Own Business Number
Texts come from the Dial Raven number your customers already know, registered for 10DLC so carriers deliver them.
Import Contacts from CSV or Excel
Upload a spreadsheet, match the columns, and sort people into lists. Duplicates and bad numbers are cleaned up for you.
See all 12 features
Personalized Messages & Templates
Add each person's first name with {first_name}, save messages you send often as templates, and see the character count as you type.
Schedule for Later
Send now or pick a date and time. Texts only go out between 8 AM and 9 PM in your time zone.
Replies in One Inbox
When customers text back, replies land in a shared inbox your team can answer, and still reach your ConnectUC app.
Automatic Opt-Outs (STOP)
Anyone who texts STOP is removed right away and never texted again. START resubscribes, and HELP sends your help message.
Delivery Tracking & Usage
See sent, delivered and failed counts for every blast, plus how many messages you've used this month.
Automations (Drip Campaigns)
Send a series of texts automatically after someone joins a list, like a welcome text today and an offer two days later. STOP or a reply ends it.
Sign-up Keywords & Sign-up Page
Grow your list with "Text JOIN to …" or a sign-up page you share. Web sign-ups confirm by text, so only real owners of the phone join.
Keyword Auto-replies
Answer words like HOURS or MENU automatically, with limits that stop texting loops.
Link Tracking, Reports & Downloads
See who clicked your links, why texts failed in plain words, and download contacts, opt-outs and results as spreadsheets.
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Built for Compliance
Consent tracking on import, automatic STOP handling, an opt-out line on first texts, and quiet hours keep you on the right side of carrier rules and the TCPA.
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Works With Your Phone System
Same number, same Dial Raven account. ConnectUC keeps working for one-to-one texting and calls.
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Simple, Predictable Pricing
Monthly plans from $19 with 1,000 texts, up to 12,500 texts on Max. No per-user fees. See plans on the pricing page.
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Set Up for You
We register your business with the carriers (10DLC), connect your number, and invite your team.
SMS Blast — common questions
What is SMS Blast?
SMS Blast is Dial Raven's bulk texting app. You import your customer list, write one message, and send it to everyone from your business number. Replies come back to a shared inbox.
Do I need to be a Dial Raven phone customer?
Yes. SMS Blast sends from your Dial Raven business number, so it's available to customers on our phone system. Ask us to add it to your account.
How much does SMS Blast cost?
Plans are monthly with texts included: Lite $19 (1,000 texts), Growth $39 (2,500), Plus $79 (6,000) and Max $149 (12,500). A text over 160 characters counts as more than one, and a picture message counts as 3. Larger volumes get a custom plan. See all plans on our pricing page.
What is 10DLC and do I need it?
10DLC is the carrier registration required to send business texts from a regular local number. Dial Raven handles the registration for you. Texting is turned on once carriers approve it.
Can people opt out?
Yes. The first text to each person ends with "Reply STOP to opt out." Anyone who replies STOP is removed automatically and won't get further texts unless they reply START.
Can I send texts with pictures?
Yes. Add a picture link and the blast goes out as an MMS.
Can healthcare practices use it?
Yes, for general messages like office closures, scheduling reminders without details, and announcements. Texting isn't a secure channel, so don't include health details, diagnoses, or other protected information.
Start Texting Your Customers
Already a Dial Raven customer? Plans start at $19/month. We'll register your number, set up SMS Blast, and invite your team. Need one-to-one texting instead? See Business SMS.