Call Forwarding That Never Lets a Call Slip
Dial Raven's call forwarding sends every call to the right person wherever they are: ring several devices, follow a person from desk to mobile, or reroute during outages.
Smart call forwarding vs. a phone tied to one desk
| Capability | Dial Raven Call Forwarding | A traditional desk line |
|---|---|---|
| Where calls ring | Any device, anywhere | One fixed desk |
| Multiple devices | Simultaneous ring | One phone only |
| Follow a person | Find me/follow me | Not possible |
| After-hours & holidays | Time-based routing | Rings an empty office |
| Outage protection | Failover to a backup number | Call dies at the desk |
| Personal number | Stays private | Exposed to reach staff |
| Making changes | Instant, from portal or app | Call the phone company |
Key features
Simultaneous Ring (Ring All Devices)
Find Me / Follow Me (Sequential)
Time-Based & After-Hours Routing
See all 6 features
Caller-ID Based Routing
Failover Forwarding During Outages
Mobile & Portal Control
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Never Miss an Important Call
Ring several devices at once, or follow a teammate desk to mobile.
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Coverage Around the Clock
Route to the front desk by day, on-call phone after hours.
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Stay in Business During Outages
Failover forwarding reroutes calls to a backup number if service drops.
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Keep Personal Numbers Private
Staff stay reachable on their own devices using your business number.
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Change It in Seconds
Adjust forwarding rules anytime from the web portal or mobile app.
Call Forwarding — common questions
What is call forwarding, and how does it work for a business?
Call forwarding routes calls from your business number to other devices or people. With Dial Raven you can ring multiple devices at once, follow a person desk to mobile, or route by time of day.
What's the difference between simultaneous ring and find me/follow me?
Simultaneous ring makes all chosen devices ring at once, and whoever answers first gets the call. Find me/follow me rings devices in sequence until someone answers. Dial Raven supports both.
Can I forward calls to my mobile without exposing my number?
Yes. Calls forward to your mobile while still showing and routing as your business number, so you stay reachable without giving customers your personal cell.
What happens if my internet or device goes down?
Failover forwarding automatically reroutes calls to a backup number, such as a mobile, if a device or your internet connection goes offline, keeping your business reachable during an outage.
Can I set different forwarding for after hours or holidays?
Yes. Time-based routing sends calls to the front desk during business hours and to an on-call phone, teammate, or voicemail after hours, on weekends, and on holidays.
Make Sure Every Call Reaches You
Ring any device, follow people anywhere, stay reachable in outages. Live in under 24 hours.