Secure Phone Systems for Government Agencies
Dial Raven gives federal, state, local, and municipal agencies a secure cloud VoIP platform with encryption, access controls, E911, and centralized management across departments and locations.
Secure cloud VoIP vs. a legacy government PBX
| Capability | Dial Raven | Legacy government PBX |
|---|---|---|
| Security | Encryption + role-based access | Limited or none |
| Redundancy | Failover & disaster recovery | Single point of failure |
| 911 location | E911 dispatchable location | Building address only |
| Multi-department | One platform, central control | Disconnected systems |
| Cost | Lower monthly, no PBX upkeep | High hardware & maintenance |
| Compliance | Configured to help you align | Hard to audit |
| Uptime | 99.99% SLA | Line-dependent |
Solution highlights
Secure Cloud VoIP
Centralized Multi-Site Management
Redundancy & Failover
See all 7 features
E911 Dispatchable Location
Auto Attendant & Call Routing
Cloud Backup & Disaster Recovery
Advanced Reporting & Call Logs
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Security-First, Compliance-Ready
Encryption, role-based access controls, audit logs; aligned with CJIS, FedRAMP, GovRAMP.
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Resilient When It Matters Most
Redundant routing, automatic failover, disaster recovery, and a 99.99% uptime SLA.
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One Platform Across Departments & Sites
Every department, office, and location managed from a single portal.
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Cost-Efficient & Budget-Friendly
Replace legacy hardware with one predictable subscription. No maintenance contracts.
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Scales From Small Towns to Large Agencies
Scale up or down without new hardware, with US-based support.
Government — common questions
Is Dial Raven's phone system secure enough for government use?
Yes. Encryption in transit and at rest, role-based access controls, redundancy, and audit logging. Our team configures the deployment to your agency's security and compliance needs.
Does it help with CJIS, FedRAMP, or GovRAMP requirements?
Dial Raven provides the encryption, access controls, and audit capabilities that support compliance efforts, and our team aligns the deployment with CJIS, FedRAMP, and GovRAMP. Contact us for certification documentation.
Does it support E911 for government buildings?
Yes. E911 with dispatchable location transmits the specific building, floor, and room to responders, meeting the location requirements of Ray Baum's Act and Kari's Law for multi-line systems.
What happens during an outage or emergency?
Redundant routing and automatic failover reroute calls if a path goes down, with cloud backup and disaster-recovery planning, backed by a 99.99% uptime SLA.
How does it help agencies control costs?
Replacing legacy PBX hardware with one cloud subscription removes maintenance contracts, line rental, and technician visits. Predictable per-user pricing scales with actual headcount.
Modernize Your Government Communications
Encryption, redundancy, E911, and central management for every department — 99.99% uptime, US-based support.