Unified Communications for Multi-Site & Enterprise Teams
Dial Raven puts every office of a multi-site organization on one platform: one admin portal, one bill, shared directory, inter-office transfers, and site-level redundancy.
One unified platform vs. a separate system at each site
| Capability | Dial Raven | Separate systems per site |
|---|---|---|
| Management | One central admin portal | Separate admin per site |
| Directory | Shared company-wide directory | Isolated per location |
| Inter-office transfers | Seamless, one system | Hold, redial & hope |
| Billing | One consolidated bill | Multiple invoices & pricing |
| Analytics | Company-wide call visibility | No cross-site insight |
| Redundancy | Site-level failover | One outage disrupts all |
| Scaling a new site | Provision in the portal | New hardware & install |
Solution highlights
Centralized Multi-Site Management
Shared Corporate Directory
Multi-Site Auto Attendant & Routing
See all 7 features
Company-Wide Analytics
SIP Trunking & Hybrid Options
Redundancy & Failover
Network Setup & Security
The real platform, not a mockup
These are actual Dial Raven screens, the same ones your team will use every day.
Your whole phone system at a glance
Live calls, call volume, and every user, menu, and queue from one dashboard.
Add people in seconds
Create users, extensions, and voicemail yourself, right from the portal.
Call queues your way
Round-robin, ring all, or hunt in order, with hold music, intro greetings, and overflow rules.
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One Platform, One Bill, One Portal
Every location on one platform, one admin console, one predictable bill.
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Seamless Across Every Location
Shared directory, multi-site routing, and one auto-attendant across all offices.
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Built-In Redundancy & Business Continuity
Site-level redundancy and failover, backed by a 99.99% uptime SLA.
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Full Visibility Across the Organization
Company-wide analytics and system health for every office, in one dashboard.
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Flexible Deployment, Including Hybrid
Go fully cloud, or keep your PBX with SIP trunking.
Enterprise & Multi-Site — common questions
What is a multi-site or enterprise phone system?
It's one platform connecting all of an organization's locations with central management. Dial Raven gives one admin portal, a shared directory, consistent routing across offices, company-wide analytics, and redundancy.
How does it handle calls between offices?
Every location runs on one platform, so staff transfer calls between offices without redialing and reach colleagues through a shared directory. Callers move through a unified multi-site auto-attendant.
What happens if one location has an outage?
Site-level redundancy and automatic failover reroute calls, so one office's outage doesn't disrupt the organization. Backed by a 99.99% uptime SLA and disaster-recovery planning.
Can we keep our existing PBX during migration?
Yes. Go fully cloud, or keep an existing PBX and connect it with SIP trunking for a phased migration across budget cycles.
Does it give visibility across all our locations?
Yes. Company-wide analytics and real-time system health give IT and leadership one view of call volumes, usage, and performance across every office.
Unify Communications Across Every Location
One platform for every location — shared directory, company-wide analytics, one bill, 99.99% uptime.