Unified Communications for Multi-Site & Enterprise Teams
Dial Raven puts every office of a multi-site organization on one platform: one admin portal, one bill, shared directory, inter-office transfers, and site-level redundancy.
One unified platform vs. a separate system at each site
| Capability | Dial Raven | Separate systems per site |
|---|---|---|
| Management | One central admin portal | Separate admin per site |
| Directory | Shared company-wide directory | Isolated per location |
| Inter-office transfers | Seamless, one system | Hold, redial & hope |
| Billing | One consolidated bill | Multiple invoices & pricing |
| Analytics | Company-wide call visibility | No cross-site insight |
| Redundancy | Site-level failover | One outage disrupts all |
| Scaling a new site | Provision in the portal | New hardware & install |
Solution highlights
Centralized Multi-Site Management
Shared Corporate Directory
Multi-Site Auto Attendant & Routing
See all 7 features
Company-Wide Analytics
SIP Trunking & Hybrid Options
Redundancy & Failover
Network Setup & Security
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One Platform, One Bill, One Portal
Every location on one platform, one admin console, one predictable bill.
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Seamless Across Every Location
Shared directory, multi-site routing, and one auto-attendant across all offices.
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Built-In Redundancy & Business Continuity
Site-level redundancy and failover, backed by a 99.99% uptime SLA.
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Full Visibility Across the Organization
Company-wide analytics and system health for every office, in one dashboard.
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Flexible Deployment, Including Hybrid
Go fully cloud, or keep your PBX with SIP trunking.
Enterprise & Multi-Site — common questions
What is a multi-site or enterprise phone system?
It's one platform connecting all of an organization's locations with central management. Dial Raven gives one admin portal, a shared directory, consistent routing across offices, company-wide analytics, and redundancy.
How does it handle calls between offices?
Every location runs on one platform, so staff transfer calls between offices without redialing and reach colleagues through a shared directory. Callers move through a unified multi-site auto-attendant.
What happens if one location has an outage?
Site-level redundancy and automatic failover reroute calls, so one office's outage doesn't disrupt the organization. Backed by a 99.99% uptime SLA and disaster-recovery planning.
Can we keep our existing PBX during migration?
Yes. Go fully cloud, or keep an existing PBX and connect it with SIP trunking for a phased migration across budget cycles.
Does it give visibility across all our locations?
Yes. Company-wide analytics and real-time system health give IT and leadership one view of call volumes, usage, and performance across every office.
Unify Communications Across Every Location
One platform for every location — shared directory, company-wide analytics, one bill, 99.99% uptime.