VoIP Phone System for Small Business
Dial Raven is a cloud VoIP phone system for small businesses, with 99.99% uptime, setup in under 24 hours, and AI call handling built in.
Cloud VoIP vs. a traditional PBX or landline
| Capability | Dial Raven | Traditional PBX / Landline |
|---|---|---|
| Setup time | Under 24 hours | Days to weeks |
| On-site hardware | None required | Physical PBX box |
| AI call transcription | Included | Not available |
| SMS, WhatsApp & social | Unified inbox | Voice only |
| Remote / mobile use | App + browser | Desk-bound |
| Scaling extensions | Unlimited, instant | New lines & wiring |
| Monthly cost | From $14.99/user | High line + maintenance fees |
| Uptime | 99.99% SLA | Line-dependent |
Key features
AI Call Handling & Transcription
Every call is transcribed and summarized automatically, giving searchable records and action items.
Smart Call Routing & IVR Auto-Attendant
Build routing rules, multi-level IVR menus, and ring groups from your dashboard, no coding.
Unlimited Extensions & Call Queues
Add users and queues without per-extension fees. Scales from 5 to 500 seats.
See all 6 features
Omnichannel Messaging Inbox
SMS, WhatsApp, and social messages arrive in one shared team workspace alongside your calls.
99.99% Uptime You Can Depend On
Enterprise-grade infrastructure with a 99.99% uptime SLA and automatic call continuity rerouting.
Keep Your Number & Your Existing Phones
Free number porting, and works with Grandstream, Yealink, Mitel, and other VoIP hardware.
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Cut Communication Costs by Up to 50%
Cloud VoIP removes on-site PBX costs. Pricing starts at $14.99/user/month.
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Built for Operators, Not Engineers
Add extensions and adjust call queues yourself in seconds, no support ticket.
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Support That Stays After Onboarding
US-based support stays accessible for the life of your account.
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CRM-Ready & Integration-Friendly
Connects with your existing tools so calls, texts, and contacts stay synced.
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Live in Under 24 Hours
We handle number porting, call-flow setup, and onboarding with zero downtime.
Business Phone System — common questions
What is a VoIP phone system and how does it work?
VoIP makes and receives calls over your internet connection instead of copper lines. Dial Raven's cloud system adds auto-attendant, smart routing, voicemail-to-email, AI transcription, and business SMS, with no on-premise hardware.
How much does a VoIP phone system cost for a small business?
Starts at $14.99/user/month with no setup fees and no long-term contracts, including unlimited extensions, call queues, and US-based support. Request a free quote for your team size.
Can I keep my existing business phone number?
Yes. Dial Raven ports your existing local, toll-free, and vanity numbers for free, handled by our team with no downtime for your callers.
Do I need new equipment or desk phones to use VoIP?
No. Dial Raven works on desktop, the ConnectUC mobile app, or a browser. It also supports Grandstream, Yealink, Mitel, and other VoIP desk phones, pre-configured.
Does Dial Raven's VoIP phone system include AI features?
Yes, built in and not a paid add-on. Calls are transcribed and summarized automatically, and a virtual receptionist answers, routes, and handles overflow and after-hours calls.
Get Started With Dial Raven Today
99.99% uptime, AI call handling, live in under 24 hours, from $14.99/user/month.